Report a Problem
While visitors are in Laos, they are covered by Lao laws, which regulates registered companies including accommodation establishment, restaurants and bars, tour operators, travel agents, and transportation companies. We Are Lao members are all registered companies.
We Are Lao is very concerned about negative experiences visitors may have. However, as a media and marketing agency, We Are Lao has no legal authority to intervene in matters that arise between you and a service or product provider. If you have a complaint, you should attempt to resolve this matter directly with the enterprise.
If you are unable to resolve the matter with the tour operator or hotel, approach the district or provincial tourism office, tourism police, or visitor centre. If the matter is serious, contact the police.
Hotline Numbers
Police 191
Tourist Police 192
Provincial Tourism Office Telephone Numbers. Country Code is 856
Attapeu | (036) 211 056 |
Bokeo | (084) 211 162 |
Bolikhamxay | (054) 212 667 |
Champasak | (031) 212 021 |
Houaphanh | (064) 312 567 |
Khammouane | (051) 212 512 |
Luang Namtha | (086) 312 047 |
Luang Prabang | (071) 212 487 |
Oudomxay | (081) 211 797 |
Phongsaly | (088) 210 098 |
Salavan | (034) 211 528 |
Savannakhet | (041) 212 755 |
Sayabouly | (030) 5180095 |
Sekong | (038) 211 361 |
Vientiane Capital | (021) 222 971 |
Vientiane Province | (023) 211 629 |
Xaysomboun | (026) 210 030 |
Xieng Khouang | (061) 312 217 |